Building trust based, successful relationships with clients, customers and stakeholders is the prime goal of every organisation.
Toni Ware has an extensive background in business development and sales. She has developed and implemented client relationship programs and training for top tier firms in the legal and accounting professions. Toni also has hands-on sales and business development experience having been responsible for national sales for a major media outlet. Apart the professional services and advertising sectors, Toni has also trained national sales teams and sales professionals from a range of sectors from industrial manufacturing to the tourism and recreation sectors. Toni’s work with individuals and teams includes the following:
- How to build exceptional, trust-based client/customer relationships
- Tailored client development and sales programs including integrating performance indicators
- Assessments of individual and team business development and sales teams including “style” and profiling indicators for sales success
- Emotional intelligence and superior client and customer relationships – understanding personality and behaviour styles to achieve better outcomes with clients/customers